Scheme to get maid agencies to improve retention rate of maids

Published on Feb 21, 2013
3:36 PM

A new accreditation scheme aimed at improving the standards of maid agencies has been launched. --ST FILE PHOTO: NEO XIAOBIN



A new accreditation scheme aimed at improving the standards of maid agencies has been launched.

The Association of Employment Agencies Singapore (AEAS), which is behind the initiative, hopes to encourage maid agencies to match foreign domestic workers with suitable bosses and help them to avoid transferring employers multiple times.

Currently, 42 per cent of maids work with their employers for just a year before they transferred to another employer or return home.

Maid agents who manage to achieve this 42 per cent rentention success rate and also achieve other service standard requirements set out by AEAS will be given the One Star award.

Agents who do better and get 50 per cent or more of their maids to work for one year with the same employer will be given the Two Star award.

AEAS president K. Jayaprema said the scheme will help agents to stand out from their competitors and boost their businesses.

We stand out from other maid agency!

We put our hearts into serving our clients. By understanding our patrons' requirements, we choose and stringently select the most suitable. Upon the domestic helper's arrival in Singapore, we screen their capabilities in terms of chores and language skills. Pinpointing the maid weakness, we will reinforce what they lack in. We do re-training if needed when employers highlight issues. Based on the necessary issues, we will commence our correction training. As each household is essentially different, hence we will customise our training to fit your needs. Your problems are our problems. We will see to it that we are able to serve you, with the best possible answer we come up with. We comprehend that you ought to get the well deserved break. Leave it to FCMaid. We are here for you! Come to us for a consultation, we will be all ears.

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