IT IS commendable that the Ministry of Manpower standardised maids' biodata for the agents ("Govt right in standardising maids' biodata" by Mrs Julianna Guizard; last Thursday). However, it is not pragmatic to have it included as one of the maid agent's licensing conditions.
Take the incident of her previous maid committing theft, as cited by Mrs Guizard. To deter the rogue agent from deceiving other unsuspecting potential employers, she should have filed a police report so that appropriate action would be taken against her former maid, which would lead to her eventual repatriation and blacklisting by the ministry.
Every industry will have unscrupulous practitioners. But does the Government insist that employment agencies guarantee the worth of the applicants?
While due diligence is expected to be exercised by the agencies on the accuracy of biodata, they cannot be held liable for inaccuracies in the maids' personal information or the assessments done by overseas recruitment agents and even testimonials. Even the Singapore immigration authorities are unable to check personal particulars such as age and marital status.
Harsher fines and stricter controls are already in place to deter errant agents. Imposing an unrealistic rule would only lead to the end of the industry, as there is no way to verify the accuracy of biodata even if employers pay agencies higher processing fees.
Similarly, the ministry's mandatory ruling requiring that employers be made liable for the maids' repatriation expenses, even if the latter have committed serious offences such as abusing young children or misconduct, discourages people from hiring maids.
Maid policies should not be of the one-size-fits-all variety. Due consideration must be given to special and exceptional cases, especially when the maids are deemed to be at fault and go missing; it is only fair that the employers' security bonds should not be forfeited.
Alice Cheah (Ms)
We stand out from other maid agency!
We put our hearts into serving our clients. By understanding our patrons' requirements, we choose and stringently select the most suitable. Upon the domestic helper's arrival in Singapore, we screen their capabilities in terms of chores and language skills. Pinpointing the maid weakness, we will reinforce what they lack in. We do re-training if needed when employers highlight issues. Based on the necessary issues, we will commence our correction training. As each household is essentially different, hence we will customise our training to fit your needs. Your problems are our problems. We will see to it that we are able to serve you, with the best possible answer we come up with. We comprehend that you ought to get the well deserved break. Leave it to FCMaid. We are here for you! Come to us for a consultation, we will be all ears.
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"Successful Maids With Sincere Hearts"
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Frondosa City Employment Agency
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|Address||:||BLK 56 Marine Terrace #01-255
Marine Terrace Haven
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