Empower maids for a productive, positive relationship Published on Dec 10, 2012

THERE are a number of powerful lessons in the stories which must be reinforced ("1,600 turn up for maids' concert" and "Retiring after 42 years as a maid"; both published last Monday).

First, we must continue to honour and respect the work of maids. They contribute significantly to our economy and our social and national life.

Many of them care for our parents and children, thus making it possible for us to pursue our respective careers with peace and assurance.

Their work is therefore rightfully valued and recognised.

Second, responsible and caring employers make a difference to a maid's life and work. Some of us can recall the days when maids of a different era loyally and faithfully served our families. Some dedicated a lifetime serving one family.

In many cases, these maids literally became part of the family they served, and were treated by the employers as such. The kindness of the employers was reciprocated and the benefits were mutual.

Third, maids have the potential to be leaders in their own right, and this is possible if employers encourage and empower them in positive relationships that make all the difference in giving a maid dignity and status.

In this regard, I prefer to refer to maids as domestic helpers. A "maid" is literally a "female servant" and in our culture, servant ("civil servant" excepted) generally connotes a person of a lower class.

"Worker" is better but "helper" is best since the word connotes a contribution to making things better. And that is what a maid does.

William Wan (Dr)

General Secretary

Singapore Kindness Movement

We stand out from other maid agency!

We put our hearts into serving our clients. By understanding our patrons' requirements, we choose and stringently select the most suitable. Upon the domestic helper's arrival in Singapore, we screen their capabilities in terms of chores and language skills. Pinpointing the maid weakness, we will reinforce what they lack in. We do re-training if needed when employers highlight issues. Based on the necessary issues, we will commence our correction training. As each household is essentially different, hence we will customise our training to fit your needs. Your problems are our problems. We will see to it that we are able to serve you, with the best possible answer we come up with. We comprehend that you ought to get the well deserved break. Leave it to FCMaid. We are here for you! Come to us for a consultation, we will be all ears.

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