It seeks to better understand reasons behind frequent switching of helpers. -ST
Sun, Jan 06, 2013
The Straits Times
SINGAPORE - Tightened measures to discourage employers from changing maids frequently kicked in on Friday.
The Ministry of Manpower has decreased the number of helpers a household can go through in a year until interviews are held to assess the situation before any further applications are made. The changes were announced in a circular to maid agencies, in order to better understand the reasons behind the frequent changes and to identify employers who need help "maintaining a positive working relationship" with their maids.
Recent MOM figures cited in a Straits Times article last month showed that fewer than half the maids in Singapore complete a year of service before they are transferred or sent home - and the trend is worsening.
Employers applying for a fifth maid within a year and whose previous four were all employed for less than three months each will now be interviewed by MOM before their work permit application is approved. New maids of such employers will also be interviewed within three months of starting work to see how they are coping with their new bosses and life in Singapore. Previously, only employers making their sixth or greater application within a year would have to be interviewed.
MOM will also talk to new maids of people changing helpers for a fourth time within a year and whose previous three domestic workers were all employed for less than three months each.
Such employers must attend an orientation programme - previously only mandatory for an employer changing maids for the fifth time in a year.
Advisory letters will now also be issued to employers changing maids for the third time in a year, and whose two previous maids were both not employed more than three months each.
Agencies welcomed the move, saying it would encourage households to be patient and improve retention rates, which have been lowered by factors such as unduly strict employers and the lower quality of maids coming here.
Most of the 208,400 maids in Singapore are from Indonesia and the Philippines. "For a while, the rules have been in place, but we continue to have retention problems, so this can hopefully make headway," said Nation Employment managing director Gary Chin. He also added that the cause of tension between employers and maids was "very subjective" and might not necessarily be due to difficult employers.
"You can have difficult maids or difficult employers, it depends on which side of the story you're listening to," he said.
Agents added that encouraging employers to stay with maids for at least three months would help new domestic workers adjust to working conditions here.
"The key thing is to educate employers not to set expectations that are too high. The quality of maids today is not as high as a decade ago," said Comfort Employment's director Benny Liew.
Less than 0.5 per cent of employers have changed maids more than four times within a year.
"If they can bite the bullet for at least a few months, they can avoid making impulsive decisions and changing their maids very early on," Mr Liew added.
Employer Crystal Ong, 28, said the new measures offer a "fair deal". The hair salon owner said: "It's like other jobs having a probational period. When they first come, you don't really know whether the character of the maid will fit us. Three months is sufficient time to get to really know if the maid is suitable."
We stand out from other maid agency!
We put our hearts into serving our clients. By understanding our patrons' requirements, we choose and stringently select the most suitable. Upon the domestic helper's arrival in Singapore, we screen their capabilities in terms of chores and language skills. Pinpointing the maid weakness, we will reinforce what they lack in. We do re-training if needed when employers highlight issues. Based on the necessary issues, we will commence our correction training. As each household is essentially different, hence we will customise our training to fit your needs. Your problems are our problems. We will see to it that we are able to serve you, with the best possible answer we come up with. We comprehend that you ought to get the well deserved break. Leave it to FCMaid. We are here for you! Come to us for a consultation, we will be all ears.
Call us now!
--->Click here before calling.
Price or Value?
Or SMS us now!
+65 9866 5555
Please enter your name and mobile number
"Successful Maids With Sincere Hearts"
" Well-Trained by Well Trainers"
Licence No. 13C6312
Strictly by appointment only
Monday - Sunday
Including Public Holidays
Please Call +65 6100 8860 for appointment.
Please SMS +65 9866 5555 for appointment.
Frondosa City Employment Agency
|Operating Hours||:||Strictly by appointment only, please call/SMS before coming|
|Address||:||BLK 56 Marine Terrace #01-255
Marine Terrace Haven
|Important||:||Click here before calling.
Price or Value?
|Tel||:||+65 6448 8860 / +65 6100 8860|
|Fax||:||+65 6826 4043|
|SMS||:||+65 9866 5555|